Privacy Policy

Last updated: June 2026

ProtoMade (“we”, “us”, “our”) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Who We Are

ProtoMade is a fabrication and prototyping business based on the Sunshine Coast, Queensland, Australia.

  • ABN: 24 633 792 506
  • Address: Unit 18, 34–36 Claude Boyd Parade, Corbould Park QLD 4551
  • Website: protomade.com.au

What Information We Collect

When you use the contact form on our website, we collect:

  • Your name
  • Your email address
  • The message you submit (which may include details about your project)

We do not collect payment information, sensitive personal data, or information from minors. We do not use cookies, tracking pixels, or analytics tools beyond standard server logs.

Why We Collect It

We collect your information solely to:

  • Respond to your enquiry
  • Provide a quote for our services
  • Communicate with you about your project

We do not use your information for marketing without your explicit consent.

How We Store It

Your enquiry is received by email and stored only as long as necessary to service your request. We do not store enquiry data in a third-party CRM or database.

Our website is hosted on servers located in the United States (HostGator). By submitting your information, you consent to it being processed on those servers.

Do We Share Your Information?

We do not sell, rent, or share your personal information with third parties, except:

  • Where required by Australian law or a court order
  • With our hosting provider (HostGator) as part of normal website operation

Your Rights

Under the Australian Privacy Principles, you have the right to:

  • Access the personal information we hold about you
  • Correct any information that is inaccurate
  • Request deletion of your information

To exercise any of these rights, contact us through the enquiry form at protomade.com.au.

Complaints

If you have a concern about how we handle your personal information, please contact us first. If we cannot resolve your concern, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Changes to This Policy

We may update this policy from time to time. The current version will always be available on this page.

Visit our homepage at protomade.com.au